Genting Hotel

What a great hotel, and so close to the NEC. Dinner at Miller & Carter next door (excellent) and breakfast the following morning in the Sky restaurant 5th floor of the hotel. Also very good. Underground car parking, all very convenient. Staff were very friendly and helpful. I thought it was good value for money. Happy days.

We had a good experience at the Genting Hotel. It was clean and comfortable. The sheets felt very luxurious. Our refrigerator was stocked with drinks, which was handy. We enjoyed the easy access to the mall and casino. Additionally, we found the staff to be very polite and helpful. The only negatives were that we could hear our neighbors on both sides, and (though partially our fault), we struggled to find the right parking garage. Better signage would help. We did eventually get it figured out. We ate at the Sky Bar Restaurant and the food was very good. Getting our bil, however,l took longer than it should have, especcially when we told the waitress we needed it because we had a early morning flight. However, overall, it was a pleasant stay.

I recently stayed at the Genting Hotel and had a really enjoyable experience. The hotel itself was lovely, but what truly makes a place stand out is the staff — and the team here were exceptional. They looked after me throughout my stay and were always ready to assist with anything I needed. The facilities were also impressive. The gym, swimming pool, steam room, and hot tub were all very clean and well maintained, which made relaxing and unwinding really easy. My room was equally clean, comfortable, and nicely presented. Overall, a great stay. I’d happily return and would recommend the Genting Hotel to anyone looking for a relaxing and well-run place to stay.

Love this hotel. Very convenient in regards to airport and city centre and Villa Park. What more do you need in Birmingham! Staff are very nice. Spacious rooms . Spa is great, but would be better if there was an ice bath or plunge pool. Sausages not great at breakfast but i’ll give a generous 5 stars !

Had a lovely impromptu stop over and the location off this hotel was ideal located near the motorway but with easy access to the trains into Birmingham centre via the NEC station. Hotel was great and excellent value. The spa had some maintenance issues but going down early morning meant was had it to ourselves. Would definitely stop here again if going to either the NEC or Birmingham.

We were in an accessible room as I am a fulltime wheelchair user. The room was spacious, the bathroom had a great wetroom with so many bars for easy transfer to the shower chair. Service was great, anything we needed, we called reception and it was brought straight to us within 10 minutes. Really close to the NEC and plenty to do within Resorts world. We are staying here again in March next year for the next exhibition we attend. Great hotel!

Great stay, the only negative was the buffet breakfast - eggs were hard and watery and all in all not worth £17. Everything else was fabulous - the cleaning and reception staff were lovely and super helpful. Spa area was fab, room was comfy and slept well. My room was 2 floors below the sky bar though and I could still hear the music - this didn’t bother me as I’m used to outside sounds, but might some people. Convenient location by the NEC.

Booked a wheelchair accessible room. There was a large comfortable bed and a very nice wet room shower. There was some decorative lighting in the room we couldn’t work out how to turn off, so that was a bit annoying. You get 1hr 30 spa time included with the room. I recommend other disabled people ask about spa access as it would vary a lot what people can or can’t use. Breakfast options seemed quite limited: mostly eggs. There are lots of restaurants in Resorts World so plenty of choice for your main meal of the day. Staff were really nice and helpful.